TERMS & CONDITIONS

CUSTOMER CARE

I take pride in providing attentive and reliable support to all of my clients. Your trust and business are extremely valuable to me, and I am committed to making reasonable accommodations to meet your needs.

My services are welcoming and accessible to everyone, regardless of race, religion, sexual orientation, age, or any other personal characteristic. I strive to ensure a professional, respectful, and inclusive experience for all clients.

I am dedicated to achieving 100% client satisfaction. Every project, from document preparation to contract review or litigation support, is handled with precision, confidentiality, and care. I continuously look for ways to improve my services and provide the most efficient, accurate, and helpful support possible.

Please feel free to reach out via my Contact page with questions, feedback, or specific requests — your input helps me provide the best possible service.

Privacy & Safety

PRIVACY & Data Security

Your privacy and the confidentiality of your information are extremely important to me. Any information you provide will be kept secure and will never be shared, sold, or disclosed to third parties without your consent.

The data collected is used solely to provide and manage freelance paralegal and legal support services, including preparing documents, managing contracts, and fulfilling client requests. Information collected may include, but is not limited to:

Your Name
Contact Information (phone number, email)
Address or business location
Payment information (for services rendered)

All client information is stored securely using encrypted systems and industry-standard safeguards. Client data is retained for as long as you are actively receiving services. After services conclude or agreements are completed, your information will be securely stored for 60 days to allow for record-keeping and follow-up purposes. After this period, all information will be permanently deleted from our systems.

You may update, modify, or request deletion of your information at any time. If you have questions about how your data is stored or handled, please contact me directly.

Refunds and Cancellations

1. Consultation Fees

All consultation fees are non-refundable. The consultation fee covers the time spent assessing your needs, reviewing materials, and discussing service options.

If you proceed with services after the consultation, the consultation fee will be applied as a credit toward your final invoice.

2. Cancellation After Services Begin

Once work on a project has commenced, any cancellation by the client will require payment for all hours already worked. The rate for work performed is $30 per hour, calculated from the time the service began until the point of cancellation.

3. Payment of Invoices

All invoices are due upon receipt. If invoices remain unpaid for more than 30 days, the matter may be referred to civil litigation. The client will be responsible for all associated court costs, legal fees, and collection expenses. By booking any service, you are agreeing to the terms listed in the above policies.